Login and Signup is necessary if you want to use TeraBox and its services. TeraBox is one of the most popular cloud storage platforms where users can create their own accounts for free and get access to up to 1 TB of free cloud storage. However, some users are facing issues while logging into the TeraBox mobile app so here are the complete guidelines to fix this problem.
How To Fix TeraBox Login Problem?
There could be several possible reasons why you are not able to login to your TeraBox account so it is not possible to explain all these reasons in one paragraph. Hence, we have shared all the issues in the headings along with their solution to fix the issue. So, scroll down a little bit to explore all the reasons and their solutions.
Check Internet Connection
First, you should check your internet connection. Sometimes, the mobile network does not work properly or there could be an issue with your internet provider so open a social media app or search anything on the web browser to see if the internet is working properly or not.
Use the Updated Version of the App
You might haven’t updated the app to the latest version and that may be causing issues so make sure you’re using the updated version of the app. If you’re using the TeraBox official app then check it from the Google Play Store and if you using the modded version of the app then click here to check the current stable version.
Restart Your Device
if there are some minor bugs or glitches, it will be fixed with see by simply restarting the device.
Disable VPN or Proxy
If you have enabled any VPN or Proxy then make sure it is disabled because TeraBox is restricted in some areas and if you use a VPN of the restricted areas then this app will not function on your device.
Clear App Cache and Data
Navigate to the Settings of your device, scroll down a bit, and click on ‘Apps’ then select App Management and search ‘TeraBox’ to find the app and click on then tap on the Storage section and clear the cache and clear the data. Now, relaunch the app, allow all the permissions and try to login again.
Reinstall the App
You might have made some mistake during the installation process or the app gets corrupted during installation due to any reason so simply remove the app and then install it again with a stable internet connection.
Check Account Credentials
Make sure you enter the right login details. Email address/phone number and password must be correct. However, if you enter the wrong login details, a message will appear on the screen saying that the username or password does not match.
Check Device Compatibility
If your device is not compatible with the TeraBox app then you may face issues while logging into this app. If this app is available on your Google Play Store then it is compatible.
Account Suspended
Your TeraBox account may get suspended and that could be one of the reasons why you’re not able to login to your account. If you’re a free user and your TeraBox account gets suspended then there is no solution to fix this issue. However, you can try to contact the support them and explain to them your problem but it is very rare that they will lift the account suspension because your account will only get suspended if you have uploaded any illegal or suspicious file that is against Terabox’s privacy.
Contact Support
After all the methods given above, If you are still not able to login into Terabox then there is no issue from your side, so the only way to fix this problem is by contacting the TeraBox support team.
